IN STOCK 

Processed and shipped promptly! Shipping time for in-stock orders is typically 3–5 business days after processing. Processing time is usually 1–2 business days.

PREORDER 

Preorder items can take up to 4 weeks to ship as they are produced and prepared. We will keep you updated throughout the process using the email address provided at checkout. Once your order has shipped, you will receive a confirmation email with tracking information.

DELAYED ORDERS

While we strive to meet our estimated production and shipping timelines, occasional delays may occur due to circumstances beyond our control. These may include manufacturing delays, quality control inspections, high order volume, carrier disruptions, severe weather, customs processing, or other unforeseen events.

If your order is affected by a delay, we will notify you as soon as possible via the email address provided at checkout and keep you updated throughout the process. We appreciate your patience and understanding as we work to ensure every order meets our quality standards.

MIXED ORDERS

If your order contains both In Stock and Made to Order items, the order may be shipped together once all items are complete unless otherwise specified. You may request split shipping by contacting customer support (additional shipping fees may apply).

SHIPPING CONFIRMATION & TRACKING

Once your order has shipped, you will receive a confirmation email with tracking information.

CONTACT US

If you have any questions regarding your order, shipping, production timelines, or anything else, please don't hesitate to contact us at hello@sudderstudios.com.